Privacy Policy

Introduction

PotentLife is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address when you submit inquiries or request consultations.
• Communication Data: Information contained in messages you send to us.
• Technical Data: IP address, browser type, device information, and how you interact with our website.
• Cookie Data: Information collected through cookies and similar technologies as described in our Cookie Policy.

How We Use Your Information

We use collected information for the following purposes:

• To respond to your inquiries and provide information you request
• To schedule and conduct educational nutrition consultations
• To improve our website and user experience
• To send you information about products and services if you have opted in
• To comply with legal obligations

Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Your consent when you submit forms or opt in to communications
• Legitimate interests in operating and improving our business
• Contractual necessity when fulfilling orders or providing services

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers who assist in website operations and communication
• Authorities when required by law
• Professional advisors in connection with legal or business matters

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected]

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact and inquiry data is typically retained for up to 3 years.

Cookies

Our website uses cookies to enhance functionality and analyze usage. For detailed information, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

PotentLife
27 Hilltop Crescent
Plymouth PL4 7HL
United Kingdom
Email: [email protected]
Phone: +44 1752 296 88